Retail Advice & Best Practices
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Apr- 2019 -16 AprilAnalysis
The future of wireless retail technology
Digital transformation, although a term thrown around a lot within all industries, refers to changes made to business models in…
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11 AprilAdvice
The impact of personalised direct mail
Today, only 18% of retail purchases are made online – yet we are told that the high street is dying…
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9 AprilAnalysis
The ultimate guide to creating a positive CX for mobile
Customer experience (CX) has the power to shape a consumer’s perception of your brand, with research showing that a positive…
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5 AprilAdvice
The global online opportunity for luxury retailers and brands
The global luxury retail industry does not show any sign of slowing down, with the market expected to grow by…
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4 AprilAnalysis
Securing the future of the UK high street
UK High Streets have reached a ‘tipping point’. That was the view of a recently published parliamentary inquiry report on…
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2 AprilAnalysis
Now is the time for UK retailers to rethink the handling of returned stock
As the end of the financial year approaches in April, retailers have several options to begin their spring cleaning. A…
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1 AprilAnalysis
Why retail rewards schemes do not necessarily create loyalty
Customer loyalty is not something retailers can afford to take for granted. With only 3% of people saying they feel…
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Mar- 2019 -27 MarchAdvice
The future of payment is going mobile
Over the past few years we are seeing a steady decline in cash transactions with two thirds of payments made…
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25 MarchAnalysis
Designing the stores of the future
The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social…
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25 MarchAdvice
It’s time for brands to prioritise the happiness of millennial shoppers
We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal…
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