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Advice

Lewis CatchpoleThursday, 28 June 2018, 10:30

How to build your own retail empire

It takes a certain type of person to be a successful retail entrepreneur, with the passion and determination to make…
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Advice

Alessandro CarraraWednesday, 27 June 2018, 10:20

The great retail data divide

Retailers have been at the forefront of tech innovation for more than 10 years. From the ecommerce boom and mobile…
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Department Stores

Shekina TuaheneWednesday, 27 June 2018, 9:36

John Lewis profits could be ‘close to zero’

John Lewis has issued another profit warning and admitted that it expects profits before exceptional items to be “substantially lower”…
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Advice

Alessandro CarraraMonday, 25 June 2018, 9:44

Three barriers to implementing a successful omnichannel solution

Customers value a consistent service across all platforms and channels. They want customer service agents to know who they are…
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Economy

Casey Cooper-FiskeFriday, 22 June 2018, 11:31

Chanel reveals profits for the first time

Fashion brand Chanel has released its profit figures for the first time in its 108-year history. Chanel saw an 18%…
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Online & Digital

Grecia SanchezThursday, 21 June 2018, 15:36

Moonpig appoints new managing director

The online cards retailer Moonpig has announced its decision to appoint its new managing director. Ecommerce entrepreneur Nickyl Raithatha will…
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High Street

Alessandro CarraraThursday, 21 June 2018, 14:25

EXCLUSIVE: Poundworld confusion as staff memo casts doubt on ‘closing down’ sale

Store managers at Poundworld are preparing to promote a ‘closing down’ sale, despite a staff memo circulated yesterday which cast…
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Online & Digital

Grecia SanchezMonday, 18 June 2018, 10:15

Google and JD.com partner to create ‘frictionless shopping’

Search giant Google and online retailer JD.com have announced a partnership to create “frictionless shopping” experiences. Google, which invested $550m…
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Department Stores

Lewis CatchpoleMonday, 18 June 2018, 9:22

John Lewis pilots buy-back service for unwanted clothing

John Lewis has announced it is to trial an industry-first scheme allowing customers to sell back unwanted clothing to help…
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Clothing & Shoes

Grecia SanchezFriday, 15 June 2018, 9:45

H&M sales fail to hit expectations

The Swedish fashion brand H&M has revealed that it missed its sales expectations for the second quarter sales growth in…
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