John Lewis

Jigsaw CEO Peter Ruis departs with immediate effect

Jigsaw CEO Peter Ruis has quit his role at the fashion retailer with immediate effect, after four years at the…

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Delivery heroes will win the day: takeaways from The Delivery Conference 2018

Last week’s Delivery Conference was themed “Leaders and Heroes” and as I absorbed the sense of mission and energy among…

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MP calls for retailers to become more ‘Disability Confident’

The Minister for Disabled People, Health and Work, Sarah Newton, is encouraging more retailers to realise the benefits of employing…

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How can retailers overcome the omnichannel challenges?

Consumers’ demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop…

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John Lewis issues profit warning despite ‘most successful trading day ever’

The John Lewis Partnership has reported an increase in sales for the six-week period ending December 30, but a competitive…

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How small retailers can survive the bumper sales weekend

Last year, UK shoppers set new records; with total sales on the Friday reaching £1.23 billion, a 12.2% increase on 2015,…

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Waitrose launches self-serve check-in for ‘click and collect’ orders

Waitrose has launched self-service check-in for John Lewis ‘click and collect’ orders in 140 stores in time for Black Friday…

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