John Lewis

How the ‘customer experience’ can improve inclusivity in-store

Next month, a number of British retailers including Asda, Marks and Spencer, Sainsbury’s, Barclays and Argos will be coming together…

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The future of the department store is in ‘science-driven’ marketing

Once classed the pillars of our high-streets, department stores are now facing troubled times. They’ve developed a reputation for being…

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John Lewis Oxford Street flagship sees business rates rise 57% in a year

John Lewis’ flagship on Oxford Street, London is expected to see its business rates tax rise from £12.68m to £19.91m…

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The new Debenhams branding might be ‘joyous’ – but is the in-store experience?

This is a pivotal moment for department stores. The ongoing House of Fraser (HoF) crisis has shown the perils of…

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John Lewis hit by 99% drop in H1 profits

The John Lewis Partnership has reported a 99% slump in its underlying profits to £1.2m in the first six months…

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Marketing your business for annual events

If you haven’t started already, now is the time to begin planning your marketing campaign for some of the biggest…

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John Lewis and Waitrose add ‘& Partners’ to business name in branding shakeup

John Lewis and Waitrose have added ‘& Partners’ to the group’s business names, formally recognising the 83,000 partners who work…

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Boden reports strong sales increase of 13%

Lifestyle retailer Boden has reported a 13% rise in sales for the year ending December 2017 due to an increase…

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Amazon named ‘most reputable UK retailer’ in consumer survey

Amazon, Boots and John Lewis have topped the 2018 UK Retail RepTrak ranking of the most reputable retailers, the Reputation…

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The end of the High Street as we know it? Part II

Like many other Retail Sector readers, I found Kareena Uttamchandani’s post this week about the end of high street fascinating…

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