Death of the High Street

Why the death of the high street has been greatly exaggerated

To misappropriate Mark Twain’s famous quote, news of the high street’s death has been greatly exaggerated. There is no doubt…

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Time is critical: Getting ‘retail fast’ right

Stories of store closures seem to be near constant, and calls for “the death of retail” or “the end of…

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The festive season survival guide

As the uncertainties caused by the likes of Brexit, PSD2 and strong customer authentication swirl around retailers, life still presents…

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Retail versus digital – can’t we all just get along?

There’s no doubt about it – consumer behaviour has, without question, been one of the main drivers that has contributed…

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Why the in-store shopping experience is irreplaceable

  There’s no denying that the shopping experience has truly transformed over time. However, it’s also important to appreciate that…

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Retail doesn’t need a level playing field, it needs nurtured players

Barely a day goes by without another news story about a high street name in trouble.  There’s no doubt that…

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Disrupting physical: Who needs a store?

Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a…

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Hard times on the high street

The widespread impact of digital is a daily reality, but few cases have been so apparent to the everyday consumer…

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Three common factors among retail survivors

It is hard to remember a time when analysts were not being harbingers of doom for the British high street.…

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Why online retailers must address the checkout process

The retail industry has dramatically changed and continues to do so at a rapid pace. The days of bricks-and-mortar stores…

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