Customer Experience
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Mar- 2018 -27 MarchAnalysis
GDPR could be the best thing to happen to your customer experience
On 25 May 2018, the General Data Protection Regulation (GDPR) will come into force across the EU. It is the…
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Feb- 2018 -16 FebruaryAdvice
3 ways retailers can achieve better customer experience
In an ever-more-personalised retail world, where shopper loyalty is driven by the overall shopping journey, businesses big and small need…
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Jan- 2018 -26 JanuaryAdvice
Using RFID to improve the customer experience
Dissatisfied and unengaged customers are an unfortunate part of the retail industry. Poor customer service can result in the possible…
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