Amazon

How retailers can avoid customer dissatisfaction over the coming years

The ways in which we shop have constantly evolved. Whether it’s a greater shift to online shopping, card spending overtaking…

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The best omnichannel retail experience is an invisible one

Have you ordered pizza from Dominos recently? If you have, it’s unlikely that you called the nearby store on the…

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Amazon and Not on the High Street condemned by MPs for mis-selling faux fur

Online retailers Amazon and Not on the High Street have been told they must do more to stop the sale…

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Amazon forced to remove children’s ‘enjoy cocaine’ clothing range

Amazon have been forced to withdraw controversial baby and children’s clothes adorned with the slogan ‘enjoy cocaine’. The clothes were…

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Why retailers should be empowering staff with the same tech they offer customers

Often, tech is the only thing that really differentiates one business from another, so it’s clear to see why retailers…

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Caring consumers

We all know that global e-commerce is growing rapidly; recent figures have revealed that retail ecommerce sales are expected to…

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Embracing advanced, real-time analytics

The last few months have presented a challenge for traditional bricks-and-mortar retailers in the UK. High street sales have continued…

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The role artificial intelligence has to play in retail

There’s no doubt about it; the retail sector is in the middle of a revolution. While customer service has always…

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Amazon reprimanded by watchdog over ‘misleading’ ads

Four adverts by Amazon have been banned after the Advertising Standards Authority (ASA) said they were “misleading”. In a series…

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Trump Twitter attack causes Amazon share slump

Shares in online retail giant Amazon have fallen 6% after Donald Trump attacked the firm over the pricing of its…

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