Year: 2019

Reduce waiting times and improve customer experience

It is no secret that competition among brick-and-mortar retailers is at an all-time high. Even after a relatively busy Christmas…

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Moss Bros eyeing Debenhams interim chair

Fashion retailer, Moss Bros is looking at Debenhams interim chair Terry Duddy to replace its outgoing chair Debbie Hewitt. Duddy,…

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Amazon shares dip 5% despite record Christmas sales

Online retail giant Amazon has seen its shares drop 5% to $1,635 in early trading, after disappointing investors with a…

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ScS ends Sofa.com talks paving way for Mike Ashley

ScS has ended its interest in acquiring rival furniture retailer Sofa.com stating it is “no longer in discussions”, leaving Sports…

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MPs launch business rates inquiry

The Treasury Committee has launched a new inquiry into business rates to scrutinise how government policy has impacted high street…

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Asda loses equal pay claim battle

The Court of Appeal has upheld the ruling that Asda store staff can compare their roles with those in the…

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Shop Direct consulting with 225 members of staff over job cuts

Shop Direct, the group which owns online retailers Very and Littlewoods, is in consultation with 225 members of staff over…

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Predictions on tech for consumer retail arising from CES

Although I was hoping for announcements from CES on how 5G will change our lives and the impact AR is…

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UK consumer confidence down five points year-on-year in January

GfK’s long-running Consumer Confidence Index decreased by five points year-on-year to -14 in January 2019. The measure for the general…

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Lidl opens 13th and largest UK distribution centre

Lidl UK has announced the opening of its 13th and largest Regional Distribution Centre (RDC) in Doncaster. The warehouse, which…

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