Sponsored Articles

Rethinking the customer journey – reducing cart abandonment

With the high cost-of-living continuing to affect consumers and retailers, and the lack of spending having a knock-on effect on…

Read More »

Is it time to move on? The growing mismatch between retailers and their contact centre providers

Despite the rise of e-commerce, in-person interactions remain vital, with 46% of consumers still preferring to shop in-store for the…

Read More »

EV charging hubs are a golden opportunity for the retail sector

The UK is moving towards a net zero future. Widespread adoption of electric transportation is a critical part of reducing…

Read More »

All aboard for retail’s automation revolution

The retail sector stands at the cusp of a transformation. In an era where economic uncertainty reigns, consumer demand remains…

Read More »

What to expect at Europe’s 100% plant-based trade show

Leading plant-based manufacturers and solutions providers will form a comprehensive exhibition, covering everything from end products to packaging, ingredients and…

Read More »

How retailers can prepare for the golden quarter

This is a pivotal time for retailers. With just months to go until the “golden quarter” running up to Christmas,…

Read More »

Case study: TBCo wraps up streamlined operations with Brightpearl

Key facts Fast-growing homeware and fashion brand and certified B-Corp, founded in 2014, operating across a Shopify webstore, physical store…

Read More »

Retailers spend 300 hours a year fighting work admin, study finds

The average retail business is spending nearly 300 hours each year consumed with admin in their day-to-day jobs, according to…

Read More »

E-commerce Outsourcing India: Cynergy BPO – The Impact of VR on CX and the UK’s Retail Industry

Virtual reality is no longer a futuristic concept; it is a present-day reality reshaping how consumers interact with online retailers.…

Read More »

Beyond the basket – driving new revenue streams with embedded finance

Embedded finance is an attractive proposition that can complement retailers’ existing business, increase engagement and drive loyalty. As well as…

Read More »