Features
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Sep- 2024 -20 September
Why has John Lewis brought back Never Knowingly Undersold?
The announcement of John Lewis’s half year results brought with it an unexpected announcement, the return of the company’s Never…
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17 September
How retailers can profit from recycling and reuse models
In the past few years, the concept of sustainability has evolved from a buzzword to an essential pillar for businesses,…
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11 September
Effective seasonal merchandising strategies ahead of Halloween season
With Halloween looming around the corner, retailers have an excellent opportunity to boost their sales and gain brand recognition, through…
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3 September
Rethinking the customer journey – reducing cart abandonment
With the high cost-of-living continuing to affect consumers and retailers, and the lack of spending having a knock-on effect on…
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2 September
Is it time to move on? The growing mismatch between retailers and their contact centre providers
Despite the rise of e-commerce, in-person interactions remain vital, with 46% of consumers still preferring to shop in-store for the…
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1 September
EV charging hubs are a golden opportunity for the retail sector
The UK is moving towards a net zero future. Widespread adoption of electric transportation is a critical part of reducing…
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Aug- 2024 -23 August
Breaking barriers: How independent retailers can overcome financial hurdles
Starting a shop is more than just a commercial endeavour. It’s a chance for creative individuals to realise their vision…
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16 August
Why retail should embrace AI for truly personalised CX
Hiring interior designers, fashion stylists, or bespoke travel agents to level up our lifestyle is a luxury that’s out of…
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5 August
All aboard for retail’s automation revolution
The retail sector stands at the cusp of a transformation. In an era where economic uncertainty reigns, consumer demand remains…
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Jul- 2024 -30 July
How retailers can prepare for the golden quarter
This is a pivotal time for retailers. With just months to go until the “golden quarter” running up to Christmas,…
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