Features
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Sep- 2024 -2 September
Is it time to move on? The growing mismatch between retailers and their contact centre providers
Despite the rise of e-commerce, in-person interactions remain vital, with 46% of consumers still preferring to shop in-store for the…
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1 September
EV charging hubs are a golden opportunity for the retail sector
The UK is moving towards a net zero future. Widespread adoption of electric transportation is a critical part of reducing…
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Aug- 2024 -23 August
Breaking barriers: How independent retailers can overcome financial hurdles
Starting a shop is more than just a commercial endeavour. It’s a chance for creative individuals to realise their vision…
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16 August
Why retail should embrace AI for truly personalised CX
Hiring interior designers, fashion stylists, or bespoke travel agents to level up our lifestyle is a luxury that’s out of…
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5 August
All aboard for retail’s automation revolution
The retail sector stands at the cusp of a transformation. In an era where economic uncertainty reigns, consumer demand remains…
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Jul- 2024 -30 July
How retailers can prepare for the golden quarter
This is a pivotal time for retailers. With just months to go until the “golden quarter” running up to Christmas,…
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23 July
Case study: TBCo wraps up streamlined operations with Brightpearl
Key facts Fast-growing homeware and fashion brand and certified B-Corp, founded in 2014, operating across a Shopify webstore, physical store…
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1 July
How to unlock the power of sponsorships
Sponsorships are a way for brands to enhance brand visibility, foster customer loyalty, and drive sales. However, a lot goes…
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Jun- 2024 -25 June
How UK retailers can choose the right supplier
In the highly competitive UK retail market, the choice of a delivery or supply provider is critical for ensuring customer…
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24 June
Agility without complexity: navigating retail compliance the right way
Is your retail business future ready? Whether dealing with the ramifications of major political shifts, changes in legislation, economic uncertainty,…
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