Features
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Oct- 2024 -21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has…
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9 October
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from…
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8 October
The Changing Face of TV Commerce: Roku ad sales boss Mike Shaw
Mike Shaw, Director of International Ad Sales at Roku, is at the forefront of a digital revolution in how consumers…
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Sep- 2024 -26 September
Designing the Future: Pete Champion on I-AM Associates and the Evolution of Retail Spaces
With a career history that now spans decades, Champion’s journey is one that illustrates the intersection of creativity, design, and…
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20 September
Why has John Lewis brought back Never Knowingly Undersold?
The announcement of John Lewis’s half year results brought with it an unexpected announcement, the return of the company’s Never…
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17 September
How retailers can profit from recycling and reuse models
In the past few years, the concept of sustainability has evolved from a buzzword to an essential pillar for businesses,…
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11 September
Effective seasonal merchandising strategies ahead of Halloween season
With Halloween looming around the corner, retailers have an excellent opportunity to boost their sales and gain brand recognition, through…
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3 September
Rethinking the customer journey – reducing cart abandonment
With the high cost-of-living continuing to affect consumers and retailers, and the lack of spending having a knock-on effect on…
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