Features

Has social media freed Cuthbert the Caterpillar?

For such small creatures, two caterpillars have kicked up a particularly large fuss this April. An intellectual property case turned…

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SCA exemptions: A merchant’s best friend, with complications

When it comes to online commerce, much of Europe is living in a new payment regulation era — and the…

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How retailers can ensure frictionless trade despite Brexit paperwork boom

Despite the promises, both anecdotal and data-backed evidence suggests that the UK’s transition out of the European Union has not…

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The Suez Canal blockage: An accident with lasting ramifications

Some six days the Ever Given spent blocking the Suez Canal before it was refloated on 29 March, with the…

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Real time data underpins retail success with unpredictable shoppers

We live in unprecedented times and for retailers this challenging environment throws a new curve ball each week. Shopper behaviour is…

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A repackaged retail strategy – How FMCG brands are innovating to stay ahead

The FMCG category has been buffeted by unprecedented change over the past year with huge disruption to traditional routes to…

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Eight ways retailers can use TikTok to create a marketing storm

TikTok has come into its own during the pandemic. The social platform has 100 million monthly active users across Europe,…

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Offering a positive returns experience for retail consumers

Returns are a well-known pain point for retailers. Today returns are being exasperated by online purchases where vetting product quality…

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How the pandemic changed the role of delivery drivers

The pandemic changed the world and it changed online retail. In addition to spiking sales, it reshaped the e-commerce customer…

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Clean Sweep: The great supermarket sustainability drive

For years now, the dangers of plastic to the environment and an impetus to reduce our use of it has…

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