Features
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Nov- 2024 -1 November
From side hustle to global costume leader – The story of Fraser Smeaton’s costume empire
In 2009, Fraser Smeaton, CEO and co-founder of MorphCostumes, saw an unusual potential in what seemed like an ordinary moment.…
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Oct- 2024 -30 October
How can retailers manage Black Friday returns
Establish a clear returns policy A well-defined returns policy is the first step to manage customer expectations and minimise confusion,…
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30 October
Retail rebrand: Is it time to make the change?
In a hyper-competitive and ever-evolving retail market standing out is key. You must have a strong brand and brand identity…
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30 October
How does a turnaround specialist help retailers improve their performance?
Erin Brookes’ journey into the world of retail consultancy is a testament to how passion, experience, and adaptability can shape…
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28 October
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a…
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25 October
What are Digital Product Passports and how could they affect your business?
What are Digital Product Passports (DPPs)? A Digital Product Passport is the ability to attach a digital record to a…
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21 October
What does Shein’s potential IPO mean for the company and its competitors?
Chinese fast-fashion retailer Shein has reportedly been mulling launching an Initial Public Offering (IPO) on the London Stock Exchange for…
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21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has…
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