Features

How retail can go hyper-personal

Offering tailored experiences to customers has been a goal for retailers for years. It’s not hard to see why one…

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Missguided: what went wrong?

As the face of online shopping for young women around the world, Missguided has faced its fair share of troubles…

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Marketplace misconception risks diverting valuable business away from independent retailers

Nearly two-thirds (64%) of consumers expressed a desire to support independent retailers in 2022, yet 90% of them believe the…

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SCA and the impact on e-commerce

What has been the impact of SCA in the UK? If you’re in the U.K., you will already be aware…

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How to create the ‘Feel Good’ retail we all need right now

While the economy has fully opened up after the end of pandemic restrictions, we are faced with fresh challenges. Soaring…

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How reseller abuse negatively impacts retailers’ customer experience

Picture the scene: your favourite brand advertises a drop of limited-edition trainers that will hit their site at midnight. There’s…

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How analytics can revolutionise your online business

One side-effect of the pandemic on the retail industry is to accelerate the shift to online, as brick and mortar…

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Technology is retail’s best bet to go greener in 2022

The CMA’s Green Claims Code is now in full operation, with the sole objective of clamping down on empty ethical…

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Key fraud trends and how to prepare for the future

Large, all-encompassing historical events have the ability to change the way that society operates. These changes happen rapidly, but our…

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Social Selling: E-commerce data you need to know for 2022

Over the last 20 years we’ve seen social media shift from simple, text-based updates, to increasingly visual content, championed by…

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