Features

Blocking customers for too many returns is not the solution but neither is ignoring the problem

When it comes to returns management, retailers have a fine balancing act to achieve. They need to make decisions that…

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Is AI retail’s friend or foe?

Generative AI is the latest buzzword to trend its way across the globe. Supercharged by the popularity of the ChatGPT…

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What are the sound levels in the office acoustic booths?

In practice, it is common for offices, especially open-plan spaces, to be noisy, which causes difficulties in concentration and is…

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“The old storefront model is dead”: the future of retail are pop-up shops

Pop-ups as temporary stores have been around since before the pandemic, yet it seems to be an increasing trend. Is…

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How is AI shaping the retail sector?

Can you tell me about yourself and your experience in the retail industry? I am a partner with BearingPoint, a…

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‘It’s a disgrace for the planet’: what supermarkets should do to encourage the ethical consumption of food

Ever since supermarkets last year ditched the ‘Use By’ dates of fruits and vegetables, this trend seems to have caught…

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Shein pop-ups are worrying for independent fashion retailers

Fast fashion giant, Shein, hit the headlines once again to announce the introduction of around 30 pop-up shops located in…

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Forever 21 selects Amperity to enrich offline and online customer experience

Amperity, the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise…

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5 ways retailers can balance personalisation with transparency

The world of retail has undergone a seismic shift in recent years, and the impact is being felt across the…

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The trials and tribulations of Superdry

Back in the early to mid 2010s Superdry was a highly popular and successful clothes brand. The company grew hugely…

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