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Jul- 2018 -20 July
How to adapt to multi-channel sales
Consumers’ expectations have evolved over the last decade. Having an online store is no longer seen as optional and is…
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19 July
Does in-store technology provide the answers for retailers?
Like many other industries, retail has experienced rapid changes due to evolving innovation in technology. Customer expectations have changed too,…
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18 July
Ten ways to outperform 2017’s Black Friday retail success
It may be a relatively recent entry in the UK retail calendar, but Black Friday looks set to take the…
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17 July
The future of contact centres in retail
We are all familiar with contact centres; they are the places we call when we feel unhappy with, confused or…
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16 July
Waking up to the opportunity of digital signage
Against a backdrop of declining footfall in retail, it’s hardly surprising that we’re starting to see more innovative approaches from…
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12 July
The end of the high street as we know it?
A week doesn’t go by without another retailer hitting the headlines. M&S, Poundworld, Carphone Warehouse, Mothercare and House of Fraser…
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11 July
Has Sports Direct entrepreneur Mike Ashley made a naming faux pas?
The founder of Sports Direct, Mike Ashley, is the latest business owner to attract unwanted attention from US retail giant,…
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10 July
The advantage of customer intelligence and what retailers can learn from House of Fraser
Another day, another high street stalwart closing some of its doors. With a deal now struck with creditors, House of…
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6 July
How retailers can avoid a red card this World Cup
Without question a busy retail period is hugely profitable for businesses. In particular, national and international events can present retailers…
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4 July
A look-back at the first half of 2018 in retail
Over the past six months, we’ve seen high street stalwarts such as M&S, New Look, and most recently House of…
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