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Reality Check: Would you pay by Instagram?

In the near future, direct payments will be possible via the image-sharing service Instagram. With this announcement the app, first…

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Basket or bounce: How can fashion retailers use content to avoid basket abandonment?

British consumers spend over £16.2bn annually online on clothing, accessories and footwear, making fashion and apparel one of the most…

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The data-value exchange: customer data in a post-GDPR world

With GDPR now law, the way brands justify, capture and retain their customer data has changed. The disastrous ‘end-of-the-world’ scenario…

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The evolution of sustainability in retail

Alongside beauty, many other retailers are now coming under the microscope when it comes to sustainability and environmental issues. There’s…

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Why Poundworld’s failure to differentiate from other discounters led to high street demise

Poundworld, which is set to disappear from the UK high street by early August 2018, must look to its own…

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Differentiating data, analytics and the insights that Direct-to-Consumer can provide to CPG’s

So, you’re considering going direct to consumer (D2C)? Or you’ve already embarked on the journey and are looking to maximise…

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How to adapt to multi-channel sales

Consumers’ expectations have evolved over the last decade. Having an online store is no longer seen as optional and is…

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Does in-store technology provide the answers for retailers?

Like many other industries, retail has experienced rapid changes due to evolving innovation in technology. Customer expectations have changed too,…

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Ten ways to outperform 2017’s Black Friday retail success

It may be a relatively recent entry in the UK retail calendar, but Black Friday looks set to take the…

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The future of contact centres in retail

We are all familiar with contact centres; they are the places we call when we feel unhappy with, confused or…

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