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Feb- 2019 -8 February
DTC ‘done right’ could reignite loyalty of fickle customers
Nowadays, more and more brands are bypassing stores or retail partners through direct-to-consumer strategies – or DTC – in an…
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7 February
Auto-replenishment: Is this how we want to shop in the future?
From supermarkets automating their stock systems, to consumers installing Amazon Dash buttons in their homes, auto-replenishment is a hot topic…
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5 February
The true impact of loyalty card fraud
As banks and credit card issuers invest more resources in making card fraud tougher, criminals are following the money and…
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4 February
How UK retailers can make the most of Chinese New Year
Chinese New Year falls on the 5th of February this year and ushers in a week-long, national holiday in China.…
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1 February
Reduce waiting times and improve customer experience
It is no secret that competition among brick-and-mortar retailers is at an all-time high. Even after a relatively busy Christmas…
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Jan- 2019 -31 January
Predictions on tech for consumer retail arising from CES
Although I was hoping for announcements from CES on how 5G will change our lives and the impact AR is…
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30 January
Digital transformation – the key to a truly engaged customer and workforce
Retail is one of the most challenging sectors in the UK right now, particularly with the collapse of the British…
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29 January
The UK’s high street woes
There are few sectors where the effects of the faltering UK economy have been more starkly visible than the retail…
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28 January
The influence of lighting in retail settings
As online shopping continues to dominate the retail sector, bricks-and-mortar shops are having to up the ante to bring in…
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25 January
Why retailers no longer need to get hung up in their fight against waste
The war on single use plastics has stepped up a gear. Since the shocking images from the BBC’s Blue Planet…
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