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Jun- 2019 -3 June
Why retailers should add automation to their contact centres
In the face of a struggling UK high street, retailers need to do whatever they can to boost sales and…
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May- 2019 -30 May
4 click-and-collect mistakes all retailers need to avoid
When it comes to high street retail, offering click-and-collect can have a monumental effect on a business’ overall customer experience.…
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29 May
Payments: the key to personalisation in retail
Retailers are cost-cutting, trialling customer policies and experimenting with tech such as smart mirrors in the aim of securing their…
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29 May
Disrupting physical: Who needs a store?
Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a…
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24 May
Achieving sustainable growth through digital in an unstable time
How much do you use your smartphone? I recently tracked my own personal usage and found that I use my…
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24 May
Pivoting on experience to revive the UK high-street
It’s no secret that it’s a troubling time for the UK high-street. The recent news that Boots might be considering…
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23 May
How a data-driven locally optimised digital strategy can save high street retailers
In a challenging environment on the high street, it is vital for retailers to optimise their digital marketing to attract…
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22 May
Is retail cashing out on PoS?
Last month saw Sainsbury launch the UK’s first till-free store, with its Holborn Circus store in London undergoing a complete…
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21 May
Retail landlords must stay focused in the face of CVAs
Recently announcing its restructuring plans, Debenhams has joined a long line of casualties for the UK High Street. With the…
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17 May
How Making Tax Digital is going to help the retail sector
Shop closures are an all too familiar scene. A recent study by The Guardian found that English and Welsh town…
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