Comment

The Lib Dems want to abolish business rates, but don’t hold your breath

Over the weekend the leader of the Lib Dems, Jo Swinson, visited Hertforshire to discuss her party’s approach to SMEs.…

Read More »

Why shoppable social media means retailers must embrace returns

Growing social commerce This year marks 25 years since the first secure online transaction was completed, signalling the birth of…

Read More »

Four tips to mastering millennial brand loyalty

Millennials can be demanding – they want variety, they want value for money, and they want everything to be available…

Read More »

Maintaining a sense of balance in the omnichannel

Marketers often face a challenge when balancing their use of online and offline channels. If one is much heavier than…

Read More »

A sustainable Christmas is coming to town

We are all reminded that the holiday season is approaching with a flurry of Christmas adverts encouraging us all to…

Read More »

How online retailers can reduce the impact of festive returns

Peak season is just around the corner and this year more than a quarter (28%) of UK shoppers expect to…

Read More »

How can social media be used to build customer loyalty?

The UK’s high street retailers are continuing to struggle – in September 2019 analysts recorded the highest net closure rate…

Read More »

Why electric car charging is a problem retailers must solve in 2020

“Will there be parking?” was the problem which out-of-town shopping solved for customers in the 1990s and 2000s.  “Will there…

Read More »

How AI can help implement a quick and seamless shopping experience

Earlier this year, Sainsbury’s announced it was in talks with Uber Eats to launch a grocery delivery service. Whilst most…

Read More »

What retailers can learn from Europe’s top performers about transformation

With e-commerce being the fastest growing segment of the retail market in Europe and North America, it would be natural…

Read More »