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Oct- 2024 -9 October
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from…
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8 October
The Changing Face of TV Commerce: Roku ad sales boss Mike Shaw
Mike Shaw, Director of International Ad Sales at Roku, is at the forefront of a digital revolution in how consumers…
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Sep- 2024 -26 September
Designing the Future: Pete Champion on I-AM Associates and the Evolution of Retail Spaces
With a career history that now spans decades, Champion’s journey is one that illustrates the intersection of creativity, design, and…
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12 September
How to enhance personalisation by optimising product feeds for trends
Today, fashion retailers face a rapidly changing landscape characterised by rising labour and material costs, persistent shipping delays, and shifting…
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Jul- 2024 -19 July
To charge or not to charge: how to adjust your return policy
In the last couple of years, the debate of charging for online returns has sparked considerable discussion among both retailers…
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Jun- 2024 -27 June
How to make the most out of random uplifts in footfall
Heightened footfall in any given month is mostly random, and even when you can anticipate it – if there’s a…
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14 June
Squeezed retailers are losing margin to wasteful online expenditure – and they don’t even know it
In recent years, retailers have faced a relentless squeeze on their margins. The impact of inflation has driven up the…
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7 June
The power of personalisation in grocery retail
Over the last four years consumer behaviour has undergone a profound transformation, none more apparent than in the realm of…
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7 June
Here’s why AI can boost your customer experience
Artificial intelligence is revolutionising industries across the board, and retail is no exception. Historically associated with sectors like healthcare, finance,…
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May- 2024 -29 May
Beyond the Basics: Nine Non-Obvious Criteria for Choosing the Right LMS for Retail Industry Training
Today the culture of continuous learning, skill development and professional improvement has been adopted by the vast majority of successful…
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