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How the supply chain might look after Covid-19

Strategy changes  For many, we are likely to see a re-assessment in supply chain strategies. Reliance upon global supply chains…

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Retail landlords reined in, France gets touch on tax havens, and insurers face biggest ever payouts

The government has banned landlords from using winding-up orders against their retail tenants, after aggressive rent collection tactics which threaten…

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Oasis and Warehouse fall: Will the coronavirus pandemic force my business into insolvency?

With the involuntary closure of many businesses forced by the UK-wide lockdown, previously successful companies are beginning to feel the…

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The role of the physical store post-lockdown

The role of the physical store post-lockdown Retailers have been hit by an escalating “perfect storm” of issues recently –…

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The importance of strategic and empathetic furloughing

We’re hoping that we’re not going to have to furlough. We’re very fortunate in that we are still doing a…

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How brands can use feedback to excel CX in the post-coronavirus world

The coronavirus lockdown is likely to change consumers’ relationships with brands in all kinds of ways.  With a third of…

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Customer contracts in a crisis

We lawyers have been asked a lot of questions about contracts in the past couple of weeks. At this point,…

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What’s behind the demise of Cath Kidston?

Sadly, the coronavirus pandemic and subsequent shutting of high street stores has compounded the effects on the already struggling retail…

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Will Boohoo’s bubble soon burst?

It’s fair to say that Boohoo was the success story of 2019. It achieved staggering growth and is now worth…

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How cashierless technology can impact loyalty for retailers

“We’re just getting started here”, said Cameron James, VP of Amazon’s physical retail division.  “I think what we’re trying to…

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