Analysis

Mega-trends that are shaping mobile payment platforms

Banks and other financial service providers have a great deal to gain from offering secure mobile payments to consumers eager…

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Why are retailers still talking about channels in 2018?

When it comes to retail, there are two conflicting media narratives. One contends that physical retail is collapsing with an…

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The retail evolution and RFID – Ushering in the era of retail 3.0

Adoption of disruptive technologies is just that…disruptive. Yet, although implementing disruptive innovation can present a range of challenges, a business…

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SD-WAN de-mystified

IDC predicts that the SD-WAN market will be worth $2.1bn (£1.4bn) in Europe by 2021. That’s a staggering 92% growth…

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The best omnichannel retail experience is an invisible one

Have you ordered pizza from Dominos recently? If you have, it’s unlikely that you called the nearby store on the…

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Why retailers shouldn’t roll over on their recycling obligations

It can often be a difficult task for retailers to remove, transport and dispose of mattresses and figures show that…

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What you need to know about consumer packaged goods companies going direct-to-consumer

The retail industry is going through major disruption as more and more innovative consumer packaged goods (CPG) brands are jumping on…

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Caring consumers

We all know that global e-commerce is growing rapidly; recent figures have revealed that retail ecommerce sales are expected to…

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The role artificial intelligence has to play in retail

There’s no doubt about it; the retail sector is in the middle of a revolution. While customer service has always…

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Try-before-you-buy is causing a ‘returns tsunami’

Try-before-you-buy (TBYB) is a new shopping trend that enables customers to order multiple items before deciding what they’d like to…

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