Analysis
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Apr- 2019 -16 April
The future of wireless retail technology
Digital transformation, although a term thrown around a lot within all industries, refers to changes made to business models in…
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9 April
The ultimate guide to creating a positive CX for mobile
Customer experience (CX) has the power to shape a consumer’s perception of your brand, with research showing that a positive…
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4 April
Securing the future of the UK high street
UK High Streets have reached a ‘tipping point’. That was the view of a recently published parliamentary inquiry report on…
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2 April
Now is the time for UK retailers to rethink the handling of returned stock
As the end of the financial year approaches in April, retailers have several options to begin their spring cleaning. A…
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1 April
Why retail rewards schemes do not necessarily create loyalty
Customer loyalty is not something retailers can afford to take for granted. With only 3% of people saying they feel…
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Mar- 2019 -28 March
Who are the most impulsive online shoppers in the UK?
The debate rages on as to whether the high street is finished or not, but the exponential rise of online…
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25 March
Designing the stores of the future
The ever-increasing shift to online shopping, powered by e-tail giants such as Amazon, and the rise of mobile and social…
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22 March
Why retailers should put the customer at the heart of digital transformation
There are so many technology solutions available to the retail sector that arguably the most critical step in investing in…
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15 March
The future of advertising creativity in retail
One of the questions that I get asked time and again is: What is the future for advertising creativity in…
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14 March
The click-and-collect phenomenon
The UK retail landscape is facing unprecedented pressures as British shopping habits continue to undergo a radical transformation. With consumers…
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