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Jun- 2018 -28 June
How to build your own retail empire
It takes a certain type of person to be a successful retail entrepreneur, with the passion and determination to make…
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27 June
The great retail data divide
Retailers have been at the forefront of tech innovation for more than 10 years. From the ecommerce boom and mobile…
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26 June
Are physical stores still relevant?
Every week seems to bring yet another breaking news story about failing retailers and mass store closures. So much so…
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25 June
Three barriers to implementing a successful omnichannel solution
Customers value a consistent service across all platforms and channels. They want customer service agents to know who they are…
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21 June
What’s next for the Luxury Sector?
The luxury goods market is being shaken up like never before with the rise of new consumers and changing buying…
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20 June
Amazon overreacting; returns are a crucial retail indicator
Amazon has kicked up a furore by banning consumers who return too many items on its site. Sure, rising return…
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19 June
‘What’s In Store For You’ – Can PPC drive store sales?
Pay-per-click (PPC) advertising has traditionally been seen as a tool to drive online sales. However, with developments in technology –…
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18 June
Solving the age-old problem of returns
Returns, the ‘dirty’ word in retail, are a recurring nightmare for staff and customers alike. It’s something we can all…
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15 June
Why CSR is good for business as well as the environment
No longer are the social and environmental activities of businesses treated as additional or voluntary projects. Corporate Social Responsibility (CSR)…
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14 June
How to use the peak-end rule as a framework for a strong customer journey
Last week my partner and I went to a new casual-dining place near our flat. It’s the kind of place…
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