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Aug- 2018 -30 August
How accessible are shopping centres in the UK?
In 2016, the UK’s population peaked at 65.6 million. Reportedly, 18% of the population were aged 65 and over. With…
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29 August
What is nudging, and how can it boost sales?
It’s been a decade since the book Nudge was published and the term ‘nudging’ became a useful verb in the…
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28 August
How to win customer loyalty
Retail today is nothing like the shops we visited 30, 20 or even 10 years ago. Not only is much…
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24 August
How can physical retailers out-convenience the online giants?
With the likes of Amazon and other online giants seemingly dominating the landscape and creating challenges for physical retailers, there…
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23 August
Taking the uncertainty out of the customer experience
In an age of GDPR and with the increasing threat of fraud, customers don’t just need to trust retailers to…
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22 August
The four pillars of expert customer service in fashion retail
According to the Business of Fashion report, fashion retailers face three main challenges in 2018. First, they’re facing economic challenges…
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21 August
How AI can help retailers strike balance between availability and waste
The consumer of today expects a wide range of products and instant availability when shopping in physical stores, however they…
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20 August
Is your omnichannel strategy costing or saving you money?
For retailers that operate both online and physical stores, an ongoing challenge is to find a way to compete directly…
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17 August
The Top Retail Benefits of SD-WAN Implementation
Organisations striving to compete in today’s highly competitive retail environment are doing so through digital transformation. Today’s customers expect retailers…
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16 August
How the theory of evolution will be the difference-maker for retailers
An estimated 9,500 retail shops are due to close this year and according to The Centre for Retail Research, 20,000…
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