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Finally, a government addressing the business rates fiasco

Regardless of your political colours, small businesses up and down the land will be pleased to hear of at least…

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Airbnb is the latest ‘big tech’ monolith to run rings around our outdated legal apparatus

It may seem tangential to those who do not work in real estate, but there is a court case on…

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How technology can help retail marketers create happy consumers

Shopping online during Black Friday/Cyber Monday, over the busy Christmas period, and in the January sales (yep, they’re still a…

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Returns and fraud – two key issues for e-commerce in 2020

While returns continue to be a fact of life for retailers for a number of reasons, one area they can…

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Vera Lynn’s gin dispute is a window on a fascinating trademark problem

Everyone knows a bit of cockney rhyming slang, but what if your own name is the one being used, and…

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‘Jingle bots’ are artificially ramming online shopping baskets to use up stock

I have my reservations about this story because we spend a lot of time in our office poring over the…

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Why shoppers want simple sustainability

The Black Friday and Cyber Monday shopping spike is putting packaging into perspective for shoppers and creating demand for simple…

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The latest business data is bad news, but the reasons given spell a good omen

This morning there was some bad news for business, but which definitely comes with a silver lining. So, the bad…

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The election is over – time for the Tories to deliver for small businesses

It now looks as though political stasis and all the damage that does to business will be lifted in 2020.…

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Should retailers be banking on the concept store?

Pop-up and concept stores could be key to boosting profitability over the festive season and throughout the year ahead, allowing…

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