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Ocado ditches Waitrose; Bill gates orders £500m beast-yacht; Boris to lower immigration wage threshold

A busy start to the week in the business pages. As the coronavirus story unfolds I am reluctant to spend…

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Optimising your customer contact strategy

The way that retailers and brands communicate with customers has changed radically over the past decade, and it is clearly…

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Tesla, Macy’s and organic food: serious change is afoot

Sometimes change is sudden and surprising, but sometimes it bubbles away under the surface for decades before making a serious…

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How to find money in revenue leakage dashboards and improve buyer journeys

Retailers are facing a constant battle to gain and maintain loyal customers while keeping up with the relentless pace of…

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What’s Nissan driving at with Brexit plans?

Now that the technical aspect of leaving the EU has happened on paper, we are into the implementation period, but…

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Why a web-based solution should be key to your returns and overstocks strategy

The rise of online shopping is thought to be a major factor in the decline of brick and mortar foot…

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The whole Amazon thing is getting scary now

The ‘growth of online retail’ is now so proverbial that the phrase itself is nearly redundant. Is anyone surprised to…

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Influencer marketing: What metrics should retailers focus on?

When it comes to influencer marketing in the retail sector, there is no one way to measure success. A successful…

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British Airways gets flighty and Starbucks smells the coffee over coronavirus

The business response to the coronavirus situation, which appears to be developing into a serious crisis, continues apace today. British…

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Coronavirus dampens markets but boosts mask producers

Some years ago Bill Gates was asked in an interview what future scenario it was that kept him awake at…

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