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Top tips for email marketing and deliverability this Christmas season

With such an unpredictable year coming to a close, one thing is certain: this year’s festive season will pose an…

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Forecasting future staffing needs

While many retail businesses use cash-flow forecasting to optimise their trading performance, could they be doing more to predict their…

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The show must go on

Amazon’s Christmas 2020 advertising campaign perfectly captures the spirit of the nation with it’s story of a ballerina’s disappointment after…

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Three ways retailers can set up retail success and fight fraud this holiday season

This year’s holiday season is set to be the most important retail period in living memory. With UK retail spending…

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The building blocks of app commerce

As the UK Government brings in a new wave of regulations to try to limit the spread of the Covid-19…

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Re-energising retail in 2021: Three challenges and one solution

The story of retail in 2020 is one of extreme contrasts. On the one hand, the Amazons, Asos and supermarket…

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Why we should be focussing on repurposing and not death of the high street

For several years, there has been a very evident and well publicised demise of local high streets as they struggle…

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Arcadia Collapse: What went wrong?

Once a titan of UK retail, the collapse of Arcadia 10 years ago would have come as a shock to…

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Planning for the new digital saltation

Digital evolution, over the last 10 years, has been a steady move from offline to online. Since the mid-noughties until…

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The future of retail, where one size fits none

When writing this introduction, perhaps somewhat naively, I Googled ‘what was the most challenging time in all of history for…

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