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High Street
London Bridge retail brands unveiled in £1bn redevelopment
Network Rail has announced that London Bridge station will play host to a number of retail brands as part of…
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Clothing & Shoes
Pure Collection fined nearly $1m for customs evasion
Clothing retailer Pure Collection has been fined $908,100 (£655,230) by the US government to settle a whistleblower lawsuit for customs…
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Clothing & Shoes
Primark fined £47,000 over transgender discrimination ruling
Primark has been ordered to pay £47,433 in compensation to a former transgender employee after they were harassed and constructively…
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Online & Digital
Amazon to axe hundreds of Seattle HQ jobs
Amazon is laying off hundreds of corporate employees at its Seattle headquarters as the company shifts resources into faster-growing areas…
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Analysis
The evolution of customer care
We live in an increasingly digital world. Throughout the day, consumers use multiple devices and channels to communicate with, and…
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Supermarkets
Aldi reclaims title of ‘nation’s favourite supermarket’ in satisfaction survey
Aldi has been rated the nation’s favourite in-store supermarket in Which?’s annual best and worst supermarket satisfaction survey. Customers were…
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Clothing & Shoes
Levi’s reports ‘strongest revenue year for more than a decade’
Levi Strauss & Co has announced its ‘strongest revenue year for more than a decade’, in its report for the…
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Advice
Five ways paid search can help retailers maximise sales events
Accounting for an estimated £8bn sales in 2017, Black Friday is a firm fixture on the retail calendar, even stealing…
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Technology
Retailers risk breaking GDPR by using consumer messaging apps
The majority of the UK’s leading retail chains are at risk of a data protection crisis, according to research published…
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Government
Poundland Christmas Elf campaign banned by ASA
The Advertising Standards Authority (ASA) has banned Poundland’s ‘Elf Behaving Badly’ campaign following the numerous complaints it received. The…
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