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Online & Digital
New PSD2 measures could see one third of shoppers abandon purchases
One-third (32%) of European consumers say they would rather cancel their online purchase and go elsewhere than go through the…
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Comment
How can the high street survive?
Recent news that fast-fashion retailer, Forever 21 has filed for bankruptcy protection in Canada and the United States should have…
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People Moves
Cox & Cox promotes ex-Boden marketer Richard Bell to CEO
Homeware retailer Cox and Cox has promoted Richard Bell to the role of CEO. The appointment comes as Cox and…
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Clothing & Shoes
Superdry names founder Julian Dunkerton as permanent CEO until 2021
Clothing retailer Superdry has announced that its founder Julian Dunkerton has been appointed to the role of CEO on a…
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Advice
Returns: Can you charge the customer?
“Can I charge for returns?” Well… Yes. But of course, it isn’t quite as simple as that. What to do…
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Comment
How intelligent analytics is transforming retail
Once upon a time, data was a mere afterthought in retail. A ‘nice to have’ that was ineffectually displayed via…
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Entertainment
HMV opens Europe’s largest entertainment store in Birmingham
HMV has opened a new 25,000 sq ft megastore in Birmingham, making it the largest entertainment store in Europe, as…
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Comment
Retail by numbers: Top priorities as the festive season approaches
The retail industry is experiencing unique setbacks and opportunities in an evolving digital ad landscape. According to eMarketer, the UK…
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Department Stores
Debenhams secures £50m cash injection from creditors
Debenhams has revealed it has secured a £50m loan facility with some of its existing lenders to help it through…
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Comment
Enhancing the retail customer experience through data
The dawn of modern consumerism means today’s customers increasingly expect products and communications tailored to their individual preferences. Driven by…
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