-
Advice
Solving the age-old problem of returns
Returns, the ‘dirty’ word in retail, are a recurring nightmare for staff and customers alike. It’s something we can all…
Read More » -
Economy
Card payments overtake cash for the first time in the UK
Cards have overtaken cash as Britain’s most frequently used method of payment, thanks to the rise in contactless cards. Steve…
Read More » -
Advice
Why CSR is good for business as well as the environment
No longer are the social and environmental activities of businesses treated as additional or voluntary projects. Corporate Social Responsibility (CSR)…
Read More » -
High Street
Royal wedding boosts retail sales in May
The quantity bought in the retail industry increased by 1.3% in May 2018 when compared with April 2018, according to…
Read More » -
Analysis
How to use the peak-end rule as a framework for a strong customer journey
Last week my partner and I went to a new casual-dining place near our flat. It’s the kind of place…
Read More » -
HR
Retailers say not enough is being done to support mental health at work
According to a survey of 1,100 UK workers, 75% of retail professionals agree that not enough is being done to…
Read More » -
Analysis
Narrowing the split: The gender pay gap in e-commerce
The gender pay gap has been a topic of conversation throughout 2018 with the heightened publicity surrounding the BBC’s salaries,…
Read More » -
High Street
Almost 133,000 business rates appeals from 2010 still remain unresolved
More than 133,000 businesses are still waiting for an appeal of their business rates valuation from 2010 to be resolved,…
Read More » -
Online & Digital
Boohoo reports £183.6m revenue jump
Online fashion retailer Boohoo has reported a 53% increase in total revenue for the first quarter of the 2019 financial…
Read More » -
High Street
Retail footfall returns to high street
High street footfall increased to 0.5% in May according to the latest BRC-Springboard Footfall and Vacancies Monitor. According to the…
Read More »
