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Advice
The great retail data divide
Retailers have been at the forefront of tech innovation for more than 10 years. From the ecommerce boom and mobile…
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HR
124,000 petition against Sainsbury’s wage contract changes
A 124,000 strong petition supporting Sainsbury’s shop floor staff’s working rights was submitted yesterday to the companyโs headquarters by Siobhain…
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High Street
Carpetright woes as CVA activity results in ยฃ70.5m loss
Carpetright has reported a ยฃ70.5m loss before tax as a result of the cost and accounting impacts of the groupโs…
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Supermarkets
Morrisons reintroduces paper bags to cut down on plastic waste
Supermarket chain Morrisons will be reintroducing brown paper bags for loose fruit and vegetables, in order to help reduce the…
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Advice
Three barriers to implementing a successful omnichannel solution
Customers value a consistent service across all platforms and channels. They want customer service agents to know who they are…
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High Street
EXCLUSIVE: Poundworld confusion as staff memo casts doubt on โclosing downโ sale
Store managers at Poundworld are preparing to promote a โclosing downโ sale, despite a staff memo circulated yesterday which cast…
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Online & Digital
Amazonโs โHubโ apartment delivery solution launches in the US
Amazon has announced a new delivery solution called โHubโ for apartment buildings which allows packages delivered to safe lockers in…
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Analysis
Amazon overreacting; returns are a crucial retail indicator
Amazon has kicked up a furore by banning consumers who return too many items on its site. Sure, rising return…
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Online & Digital
Retailers still lack critical data security measures
Retail businesses in the UK still lack critical data security policies, procedures and trainings, according to a new report. Data…
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