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Economy
BRC welcomes โmuch neededโ review into card-acquiring services
The British Retail Consortium (BRC) has welcomed news that the Payment Systems Regulator (PSR) will carry out a market review…
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Government
HMRC proposal to access taxpayersโ bank accounts in secret โcondemnedโ
An HMRC proposal that would have allowed secret access to taxpayers’ bank accounts has been condemned as an โunreasonable invasion…
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Advice
Differentiating data, analytics and the insights that Direct-to-Consumer can provide to CPGโs
So, youโre considering going direct to consumer (D2C)? Or youโve already embarked on the journey and are looking to maximise…
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Advice
Does in-store technology provide the answers for retailers?
Like many other industries, retail has experienced rapid changes due to evolving innovation in technology. Customer expectations have changed too,…
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High Street
โPhantom hoursโ costing UK businesses ยฃ37m a week
A survey of shift workers in the retail, hospitality and leisure industries has found staff to be overstating their working…
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High Street
Hotel Chocolat reports another strong year of growth
Chocolate retailer Hotel Chocolat has a reported a 12% increase in revenue for the financial year ending July 1 2018.…
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Advice
The future of contact centres in retail
We are all familiar with contact centres; they are the places we call when we feel unhappy with, confused or…
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