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High Street

New Look pre-tax losses narrow despite fall in FY sales

During the period, New Look saw retail revenues fall by 11.5% to ยฃ555.1m, which was impacted by the store closures, while online sales held steady at ยฃ217.5m

New Look has reported that its pre-tax losses narrowed from ยฃ87.8m to ยฃ21.7m for the year to 30 March, despite sales dropping 8.9% to ยฃ769.2m due to store closures and โ€œtoughโ€ trading conditions.ย 

During the period, New Look saw retail revenues fall by 11.5% to ยฃ555.1m, which was impacted by the store closures, while online sales held steady at ยฃ217.5m.ย 

The groupโ€™s revenues from third-party platforms also fell by 7.6% to ยฃ44.7m.ย ย 

According to New Lookโ€™s filing on Companies House, it had acquired a higher proportion of โ€œbroad appeal stock with longevityโ€ in a bid to protect margins following a particularly wet spring and summer.ย 

New Look directors wrote on Companies House: โ€œWhilst we expect inflationary pressures to ease and an improvement to economic conditions, we are subject to high regulatory increases such as national living wage and national minimum wage which make up a large proportion of our cost base.

โ€œWe recognise that we need to continuously understand the pressure on our customers’ disposable income and continue to invest, protecting key entry price points in order to cautiously drive volume growth within our omnichannel model.โ€

New Look also revealed it plans to invest in a number of trials across the next year, such as store renovations, loyalty programmes, data and AI tools to ascertain which investments โ€œreturn the most value and support its omnichannel modelโ€.

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