Gap appoints chief business and strategy officer and chief people officer
She most recently served as chief people officer at Mattel, and before that as chief people officer at TOMS and in HR executive roles at Starbucks and Ticketmaster
Gap has appointed Eric Chan as chief business and strategy officer and Amy Thompson as chief people officer.
Both leaders will join Gap’s executive leadership team and report to Gap president and chief executive officer, Richard Dickson.
Chan has more than 20 years of financial and operational leadership experience at both Fortune 500 and start-up companies and most recently as CFO of the LA Clippers. It said Chan has a “proven track record of leading scaled, creative and entrepreneurial business strategies, fiscal and organisational goal setting and operations oversight”.
Previously, Chan also served as COO for The Bouqs Company and, prior to that, CFO for Loot Crate, where he helped scale the company from a startup to $165m (£129.5m) in revenue.
Meanwhile, as chief people officer, Thompson brings 25 years of experience leading cultural change for “world-class” companies, “iconic” brands, and scaled retail operations “balancing rigour and excellence with a start-up mentality”.
She most recently served as chief people officer at Mattel, and before that as chief people officer at TOMS and in HR executive roles at Starbucks and Ticketmaster.
She will commence her new role on 22 January and will succeed Sheila Peters, who has served as chief people officer at Gap since 2020.
Chan said: “There is so much potential in Gap Inc.’s portfolio of iconic brands, and I’m excited to join the team at such a pivotal moment in the company’s history. I look forward to working alongside Gap Inc. leadership to develop and execute against our strategic agenda.”
Thompson added: “”I have long admired Gap Inc. for its dedication to its teams, customers, and the communities it serves. I look forward to working hand in hand with leadership to empower and energise the organisation, creating a culture that thrives on collaboration, creativity, and purpose, that will serve as a strong foundation in this exciting new era.”
Dickson concluded: “Eric Chan and Amy Thompson will play a critical role in solidifying our foundation as we redefine Gap Inc. for a new era – one where operational rigour becomes a consistent cornerstone of strength for us, bolstered by best-in-class talent and a culture of creativity – all paving the way for brand reinvigoration and cultural relevance.”