Why the hiring experience in retail is so key
When candidates encounter an efficient, respectful, and transparent recruitment experience, they are more likely to develop a favourable view of the organisation, increasing the likelihood of accepting job offers and remaining committed in the long term, explains Rolf Bezemer, Executive VP and General Manager International at First Advantage

In retail, the customer experience is paramount, and justifiably so. However, this can be dependent on the ability and enthusiasm of frontline staff.