Evri reports best-ever Christmas and peak trading
Evri grew total parcel volumes by 12% to 173 million over the nine weeks to 28 December 2024
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Evri delivered record parcel volumes over its peak festive period, including its best-ever week following Black Friday, it has revealed.
The biggest week in its 50-year history saw Evri deliver 24.7m parcels (to 7 December 2024) as post-Black Friday deliveries rose by 20.8% on the same period in 2023.
This ‘mega-week’ was followed by weeks of high demand post Black Friday and Cyber Monday as consumers left it late to grab deals from online retailers, putting their trust in last-minute deliveries, while Evri’s standard on-time service levels also remained strong.
Evri grew total parcel volumes by 12% to 173 million over the nine weeks to 28 December 2024, despite the disruption caused by volatile weather, such as Storm Darragh in early December. On average Evri delivered 2.7 million parcels a day over this period as almost 4,000 parcels reached UK households every minute, with deliveries rising to almost 3.8 million on its busiest day on December 4th.
Volume from domestic retailers was also up 6.9%, while overseas inbound trade from online retailers and marketplaces continued to deliver strong growth, with volumes up 24.0% year on year as customers focussed on value.
It said it continued to see fast growth towards it five-year target to become a billion parcel a year business and the Christmas trading period was no exception with its delivery volumes demonstrating that retailers online offerings “fared much better than expected”.
Martijn de Lange, CEO at Evri, said: “We saw record volumes of deliveries and double digit growth as generous shoppers treated loved ones and friends. During a festive season that saw approximately 40 million UK adults doing most of their Christmas shopping online, the investments in our network and customer service paid off – sustaining our yearly average of more than 99% of standard parcels being delivered on time.
“We recruited an extra 9,000 people to prepare for our busiest trading period and our amazing couriers and colleagues stopped at nothing as they came together to deliver for our retail clients and shoppers.”