Clothing & ShoesOnline & Digital
UK serial returners to drive £6.6bn in online returns in 2024
Additionally, on an annual basis per person, serial returners are projected to send back a staggering £1,400 worth of non-food products this year
The retail sector is currently seeing a surge in the number of ‘serial returns’, with an estimated £6.6bn of online returns in 2024, according to the Annual Returns Benchmark Report 2024 conducted by returns specialists ZigZag, in partnership with Retail Economics.
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