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On this episode of Talking Shop, we are joined by Nikki Baird, Vice President of Strategy and Product at Aptos. Nikki has spent decades separating technology hype from real-world consumer behavior. Today, we delve into the emergence of the "dark funnel" and how LLMs like ChatGPT are disrupting traditional retail search pipelines, breaking retail media networks, and forcing retailers to their re-evaluate product landing page.

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SGS Group has officially refinanced four major shopping centres – Lakeside in Essex, Atria in Watford, Victoria Centre in Nottingham and Braehead in Glasgow – following a £445m loan from OakNorth.  

The four shopping centres, which are spread across 4.6m sq ft, have a catchment population totalling 9.4m and boast an average occupancy rate of 93%. 

Each site offers a range of retail, food and beverage and leisure attractions, with tenants consisting of some of the biggest international and national brands, including Next, Primark, Boots and H&M.

Jaap Tonckens, non-executive chairman of SGS Group, said: “These leading retail and leisure assets have gone from strength to strength over the past four years. 

“The overwhelming support for the recapitalisation reflects this very strong performance and investor confidence in prime shopping centres.” 

He added: “I look forward to being a part of the next phase of the SGS journey to build upon the achievements to date.”

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