M&S trials postal donations bags with Oxfam

M&S is asking the public for the first time to donate their “unwearable” clothing, alongside their wearable clothing, through the trial of a free postal donation service, in partnership with Oxfam. It is estimated that UK homes contain 1.6 billion items of unworn clothing which have the potential to be used, re-used or recycled. However, new research conducted on behalf of M&S found that one third of the UK doesn’t know what to do with clothes that cannot be re-worn – with three in 10 consumers admitting to disposing of unwearable clothes in their household waste bin. To help tackle the problem, from now on, consumers will be able to recycle their preloved clothing from the comfort of their own home by ordering a pre-paid postal donation bag from the Oxfam website. The bag, which is made from 100% recycled plastic, allows for preloved clothing to be separated into two groups – those that are good quality and wearable and those that are unwearable but equally too good to waste – and return them for free via a local courier where they will then go directly to Oxfam to be resold, reused, or recycled. New research conducted for M&S found that one in five consumers admit they are confused by what is meant by “wearable” and “unwearable” clothing. WRAP, the climate action NGO, defines wearable clothing as clean, dry, in good condition and ready to be worn by someone else. While unwearable clothing is damaged in some way – for instance torn, stained, faded, or stretched. Clothes which are soiled or contaminated are not recyclable and customers are asked not to include these items. To help consumers navigate what preloved clothing can be donated, M&S has worked with Oxfam to create a simple how-to guide, which will be enclosed in the pre-paid donation bag. Through the trial, which is funded through M&S’ Plan A Accelerator Fund, M&S wants to find new ways to reduce textile waste and increase the use of recycled fibres to drive the circular economy – a key part of the retailer’s Plan A sustainability plan. Katharine Beacham, head of materials, sustainability and packaging at M&S, said: “At M&S, we’re focused on making good quality, durable products which are made to last. In 2008, we launched Shwopping to support customers to give a second home to their preloved clothing, and we’re now expanding our partnership with Oxfam to trial a free postal service which enables customers to clear out their pre-loved clothing that they no longer need. Whether it is wearable or unwearable - we want it all!” Lorna Fallon, trading director at Oxfam, said: “We are so excited to be working with M&S as part of this brand-new trial. As well as continuing to encourage customers to donate their preloved, wearable clothing to Oxfam and help raise vital funds to tackle poverty around the world, this trial allows us to give unwearable clothes a second chance of life too. “By recirculating our clothes, buying, and wearing second hand clothing, we can help to reduce the demand for new clothes, which could in turn help to reduce the damage to our planet. So, by learning more about the potential of all our clothes and textiles, we can help improve the lifecycle of all of our clothing for the better.”

M&S trials postal donations bags with Oxfam

New research conducted for M&S found that one in five consumers admit they are confused by what is meant by “wearable” and “unwearable” clothing

Check out our free weekly podcast

Read Next

ProCook to open new store in Centre:mk

Bira calls for gov action following ‘disappointing’ December sales

Sainsbury’s opens first new store of 2025 in Burnt Oak

Customer satisfaction levels lowest since 2015, UKCSI finds

Centre:mk sees 20% footfall increase in 2025

ProCook to open new store in Centre:mk

Bira calls for gov action following ‘disappointing’ December sales

Sainsbury’s opens first new store of 2025 in Burnt Oak

Customer satisfaction levels lowest since 2015, UKCSI finds

Centre:mk sees 20% footfall increase in 2025

Today’s news in brief-21/2/25

Aldi to increase store assistants’ pay from March

Primark to open first standalone homewares store in March

UK retail sales rise by 1.7% in January

Aldi to invest £67m in existing stores in 2025

Frasers Group withdraws offer for Norway’s XXL ASA

Check out our free weekly podcast

Read Next

ProCook to open new store in Centre:mk

Bira calls for gov action following ‘disappointing’ December sales

Sainsbury’s opens first new store of 2025 in Burnt Oak

Customer satisfaction levels lowest since 2015, UKCSI finds

Centre:mk sees 20% footfall increase in 2025

Related Articles

Today’s news in brief-21/2/25

Aldi to increase store assistants’ pay from March

Primark to open first standalone homewares store in March

UK retail sales rise by 1.7% in January

Aldi to invest £67m in existing stores in 2025

Frasers Group withdraws offer for Norway’s XXL ASA