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On this episode of Talking Shop, we are joined by Nikki Baird, Vice President of Strategy and Product at Aptos. Nikki has spent decades separating technology hype from real-world consumer behavior. Today, we delve into the emergence of the "dark funnel" and how LLMs like ChatGPT are disrupting traditional retail search pipelines, breaking retail media networks, and forcing retailers to their re-evaluate product landing page.

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Pret A Manger is reportedly planning to open up to 100 new shops across the UK, in a move that is set to create around 2,000 new jobs.

According to the Sunday Times, the chain is set to open up the new sites with the help of its franchisees. 

The paper reported that the group is now in talks with possible partners to explore expanding outside of London, including in drive-thru shops and on high streets. 

It has reportedly divided the UK into regions as part of the plans, choosing a franchise partner in each area.

It comes as the chain is said to be mulling the opening of 100 of its own shops over the next three years.

The news comes almost one year after the chain confirmed it was to cut 2,800 high street jobs as part of a restructuring following almost two months of consultations with team members.

At the time, the high street chain said that although sales and footfall started to show “clear signs of recovery”, sales stood at where they were around 10 years ago, when the business was “considerably smaller”.

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