Retailers could be heading for a New Year insurance disaster

Among the huge number of changes brought about by COVID-19, one of the biggest shifts in 2021 will be the emphasis placed on mitigating physical risk for businesses. Whether it’s ensuring strict new hygiene regimes or policing slip and trip hazards within stores, organisations across the retail space in particular will need to mitigate the rise of risks on their premises despite a climate of job losses and necessary financial cost-saving policies.