Don’t forget about returns during the Black Friday boom

With less than a week to go until Black Friday – arguably the most important day of the year for both the high street and eCommerce – we’re already seeing offers and tips for getting the best bargains starting to appear.
The temptation to take advantage of the sales and get Christmas shopping completed on the cheap is about to take hold. While there is no denying that Black Friday is an incredible opportunity for retailers as it brings high levels of sales, it’s also crucial for retailers to have measures in place to stem the negative cost implications from returns.